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| Name | CUSTOMER SERVICE REPRESENTATIVE INTERVIEW QUESTIONS & ANSWERS! (PASS Customer Service Interviews!) |
| Video Uploader | Video From How2Become |
| Upload Date | This Video Uploaded At 17-02-2022 14:00:17 |
| Video Discription | CUSTOMER SERVICE REPRESENTATIVE INTERVIEW QUESTIONS & ANSWERS! (How to PASS a Customer Service Job Interview!) By Joshua Brown of: https://www.how2become.com/customer-service-representative/ 🔔 Subscribe to the channel: https://www.youtube.com/channel/UCmn8LWlsrJA7sHNUhVnUO7g?sub_confirmation=1 #CustomerServiceRepresentative #CustomerServiceRepresentativeinterviewquestions #CustomerServiceRepresentativeinterviewtips In this video, Joshua will teach you how to prepare for any Customer Service Representative interview for all industries. Here’s what Joshua covers to help you PASS your interview: 1. A list of Customer Service Representative interview questions to prepare for; 2. Important tips to help you prepare for a Customer Service Representative interview; 3. Practical example answers to common Customer Service Representative interview questions; 4. Further downloadable resources to help you be the standout candidate! HOW TO PASS AN CUSTOMER SERVICE REPRESENTATIVE INTERVIEW Q1. Tell me about yourself and why you would excel in this Customer Service Representative position. 01:13 Q2. Describe how you would deal with an angry and irate customer if they wanted to make a complaint. 03:25 Q3. Why do you want to work for us? 06:05 Q4. Give me an example of when you worked as part of a team. 08:18 Q5. Give an example of when you delivered excellent customer service. 10:12 Q6. Why do you want this job and what can you specifically bring to the role? Q7. Why have you chosen our company over others? Q8. What skills, qualities and attributes do you have that are a match for a role within customer service? Q9. Describe a time when you were flexible in a work-related situation. Q10. Describe the steps you would go through when dealing with a customer complaint. Q11. Describe a time when you successfully worked on a project with a team of people. What role did you play in making the project a success? Q12. How would you deal with a team member who was not pulling their weight? Q13. Describe a stressful situation at work and how you handled it? Q14. When have you worked as part of a team to complete a difficult task? Q15. Why do you want to leave your job? Q16. What skills do you possess that you think would be an asset to our team? Q17. What was the last piece of professional development you under took? Q18. What are your strengths? Q19. Where do you see yourself in 5 years' time? Q20. What’s your biggest weakness? Q21. That’s the end of your Customer Service Representative interview, do you have any questions for me? OTHER USEFUL CUSTOMER SERVICE REPRESENTATIVE JOB INTERVIEW VIDEOS TO HELP YOU PREPARE: How to Introduce Yourself: https://youtu.be/Lhp0Bz2zZFg Top 10 Interview Questions and Answers: https://youtu.be/L2pCMg3mXPQ Describe Yourself in 3 Words: https://youtu.be/3vDLWsZPlis CONNECT WITH JOSHUA BROWN ON LINKEDIN.COM: https://www.linkedin.com/in/joshua-brown-coach/ DOWNLOAD THE ANSWERS TO ALL CUSTOMER SERVICE REPRESENTATIVE INTERVIEW QUESTIONS PDF GUIDE: https://www.how2become.com/customer-service-representative/ |
| Category | Education |
| Tags | Customer Service Questions Asked in a Job Interview | What is customer service? | What does good customer service mean to you? | Why do you want to work in customer service? | Customer service interview questions with sample answers | Customer service interview questions and answers pdf | Customer service associate interview questions and answers | Customer service interview questions and answers for freshers |
