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| Name | Contact Center vs. Call Center: Key Differences |
| Video Uploader | Video From Bitrix24 |
| Upload Date | This Video Uploaded At 13-10-2021 15:18:39 |
| Video Discription | Contact center and call center – what’s the difference? Though the two sound similar (and do overlap in terms of functionality) they differ in how much they offer. Both work with customer communications, but call centers cover a much more limited range. Watch our video to find out more & discover which one will work best for your business! Bitrix24 is a perfect online workspace for your business. Everything you need for productive remote work is here - from communication tools to a contact center, CRM, and project management. Discover Bitrix24 and register your free account here: https://www.bitrix24.com/~J0Vp1 More useful links: Bitrix24 Contact Center - https://www.bitrix24.com/~M1Age More on Bitrix24 Contact Center - https://www.bitrix24.com/~VKHHq Bitrix24 Telephony - https://www.bitrix24.com/~RG0pi Bitrix24 CRM (Complete with a Contact Center) - https://www.bitrix24.com/~vvzQH Best Email Marketing Service - https://www.bitrix24.com/~b5eGE ⌨️Get the self-hosted version of Bitrix24 https://www.bitrix24.com/self-hosted/ 📲Get Bitrix24 mobile app for iOS https://apps.apple.com/app/bitrix24/id561683423 📲Get Bitrix24 mobile app for Android https://play.google.com/store/apps/details?id=com.bitrix24.android 👉 Find Bitrix24 on Facebook https://www.facebook.com/bitrix24/ 👉 Follow us on Instagram https://www.instagram.com/bitrix24/ #ContactCenter #CallCenter #CRM #Telephony #Email #CustomerCommunications #Bitrix24 |
| Category | Science & Technology |
| Tags | cloud contact center | contact center software | contact center vs call center | what is a contact center | what is call center | cloud call center | bitrix24 | contact center | call center | CustomerCommunications | telephony | customer | communications | email | crm |
