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| Name | DevCast: Introduction to Event-based Integrations |
| Video Uploader | Video From Genesys Community |
| Upload Date | This Video Uploaded At 28-10-2022 10:38:34 |
| Video Discription | APIs, APIs, APIs. We are constantly told that APIs are the cornerstone of most types of system integrations. However, while powerful, APIs can be limited in their ability to scale to meet real-time data needs. In this talk, Jim Crespino and Prashant Patel will introduce you to the concept of event-based integrations and walk you through the different event-based integration models supported by Genesys Cloud. In this DevCast, Jim and Prashant will cover event-based integration with Genesys Cloud's WebSocket-based notification service, AWS EventBridge, and Genesys Cloud's new Process Automation Triggers. He will discuss the use cases for each of the technologies, their strengths, and weaknesses, and provide examples of their uses. For questions, just send an email to [email protected] and [email protected] Links and References Notifications https://developer.genesys.cloud/notificationsalerts/notifications/ Introduction to the Genesys Cloud and AWS EventBridge Integration https://developer.genesys.cloud/blog/2022-07-29-intro-aws-eventbridge/ Process Automation https://developer.genesys.cloud/platform/process-automation/ Genesys Cloud Developer Forum https://developer.genesys.cloud/forum/ Subscribe to our Developer Newsletter to receive news on upcoming Genesys Cloud DevCast, events and updates: https://developer.genesys.cloud/devcast-newsletter |
| Category | Education |
| Tags | genesys | genesys developer | genesys integration | genesys cloud | AWS event bridge | genesys automation | video | genesys video | tutorial | demo |
